Build a healthy, high-performing team
Patrick Lencioni’s model is a practical framework for improving how teams work together, especially when trust is low, conversations stay polite and decisions don’t stick.
Sustainable results start with healthy collaboration. The Five Dysfunctions of a Team gives you a shared language for what’s happening in the room: where trust breaks down, where conflict is avoided and why commitment and accountability can slip. In coaching, we turn these insights into clear agreements and day-to-day behaviours that improve performance.
The Lencioni pyramid (Five Dysfunctions)
The model describes team development as a pyramid with five connected layers:
trust - a safe foundation to show up as yourself
constructive conflict - being willing to engage with differences
commitment - making decisions together and standing behind them
accountability: holding each other to what you agreed
focus on results: keeping shared goals in sight
Each layer builds on the one below. If the foundation is shaky, pushing for results tends to create more pressure, not better collaboration. That’s why we work in a programme format, so insights translate into habits that last.
About Lencioni Team Coaching
Build a healthy, high-performing team
Patrick Lencioni’s model is a practical framework for improving how teams work together, especially when trust is low, conversations stay polite and decisions don’t stick.
Sustainable results start with healthy collaboration. The Five Dysfunctions of a Team gives you a shared language for what’s happening in the room: where trust breaks down, where conflict is avoided and why commitment and accountability can slip. In coaching, we turn these insights into clear agreements and day-to-day behaviours that improve performance.
About Lencioni Team coaching
The Lencioni pyramid (Five Dysfunctions)
The model describes team development as a pyramid with five connected layers:
trust - a safe foundation to show up as yourself
constructive conflict - being willing to engage with differences
commitment - making decisions together and standing behind them
accountability: holding each other to what you agreed
focus on results: keeping shared goals in sight
Each layer builds on the one below. If the foundation is shaky, pushing for results tends to create more pressure, not better collaboration. That’s why we work in a programme format, so insights translate into habits that last.
STEP 1 – Team diagnosis
We start with a validated assessment to map how the team is doing across the five layers. You get a clear baseline, shared language and concrete topics to address.
STEP 2 – Insight and dialogue
We translate the results into recognisable patterns in the team. We keep the theory light and focus on real conversations, reflection and practical exercises.
STEP 3 – Embed it in day-to-day practice
Together, we make practical agreements that fit your context. The pyramid becomes a shared reference point, making behaviour and decisions easier to discuss and improve over time.
How it works
STEP 1 – Team diagnosis
We start with a validated assessment to map how the team is doing across the five layers. You get a clear baseline, shared language and concrete topics to address.
STEP 2 – Insight and dialogue
We translate the results into recognisable patterns in the team. We keep the theory light and focus on real conversations, reflection and practical exercises.
STEP 3 – Embed it in day-to-day practice
Together, we make practical agreements that fit your context. The pyramid becomes a shared reference point, making behaviour and decisions easier to discuss and improve over time.
How it works
Teams build greater trust, clarity and cohesion
Team coaching using Lencioni helps teams work better together and deliver stronger results, for example through:
more openness and psychological safety
a healthier, more constructive way to handle differences
faster alignment, clearer decisions and stronger commitment
more ownership and accountability within the team
a stronger focus on shared results
The impact
Teams build greater trust, clarity and cohesion
Team coaching using Lencioni helps teams work better together and deliver stronger results, for example through:
more openness and psychological safety
a healthier, more constructive way to handle differences
faster alignment, clearer decisions and stronger commitment
more ownership and accountability within the team
a stronger focus on shared results
The impact
Lencioni works well for leadership teams and project teams who want to improve collaboration, effectiveness and team maturity. It is also a strong fit alongside Insights Discovery, adding depth at individual level.
Lencioni isn’t a quick fix, but it is a practical, proven way to build healthy team habits that last. If you want to explore whether it fits your team, we’re happy to think along with you.
When to use it
Lencioni works well for leadership teams and project teams who want to improve collaboration, effectiveness and team maturity. It is also a strong fit alongside Insights Discovery, adding depth at individual level.
Lencioni isn’t a quick fix, but it is a practical, proven way to build healthy team habits that last. If you want to explore whether it fits your team, we’re happy to think along with you.
When to use it
Looking for a journey that creates real change? Sometimes all it takes is one conversation to set things in motion.
Looking for a journey that creates real change?
Sometimes all it takes is one conversation to set things in motion.
Explore more tools and methods
“Teamwork begins by building trust. And the only way to do that is to overcome our need for invulnerability."
PATRICK LENCIONI
“Teamwork begins by building trust. And the only way to do that is to overcome our need for invulnerability.”
PATRICK LENCIONI
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